The Quality Assurance Committee (QAC), made up by a president, a secretary and five members, two of which are students, is the body responsible for keeping the Master's Degree's quality assurance procedures under review. The QAC is made up by:
President: Amparo Gómez (ULL)
The collection of data and evidence related to the development of the curriculum and their analysis and assessment for its further improvement.
Follow-up of the proposed plans for improvement, as well as of the actions derived from responses to suggestions, claims or complaints from any member of the university community involved (students, teachers and researchers, staff, graduates, employers).
The management of the "Degree's Files", where all the documents related to the implementation, development and follow-up of the Degree will be included.
The opportunity of direct communication with students through regular meetings and/or the QAC's e-mail address for information related to the development of the study plan and so that any problems that may arise can be solved as soon as possible.
Students can use the following channels to submit suggestions or complaints related to the Master's Degree:
The usual institutional channels for the submission of suggestions and/or complaints: Student Unions, University Ombudsperson, student representation in the Governing Council, Department and Centre meetings, etc.). The channels to file claims and complaints at each university are:
Students can communicate directly with the Quality Assurance Committee by sending their complaints and suggestions to the e-mail address provided for this purpose, buzonLFC@usal.es, or through their representatives in the Committee.
The moodle platform includes a subject called Master's Degree Follow-up, where students can keep up with news related to the degree, participate in forums and have access to the e-mail addresses of all the teachers and students of the Master's Degree.
The first step for filing suggestions or complaints related to the Master's Degree is to directly approach the members of the QAC, who will attend to them and reply as soon as possible. The formal procedure is: